Event Observer

One of the things we do occasionally is observe the traffic in the Library, trying to determine how long patrons wait for service or the room count for different areas of the Library. Even with a smart phone or tablet that has clock and timer applications, getting good data is cumbersome.

Recently I discovered an iPhone/iPad app called Event Observer, which provides the ability to time or count multiple events at once. The free version (Event Observer Lite), can record the time or count for up to four events. The for fee version, which costs a whopping $0.99, lets the user track up to 10 events.

Event Observer is an interaction analysis tool and it has made my observation tasks much easier. I've set it up to record the wait time for patrons in line at our different service points, the amount of time there weren't any patrons waiting in line, and the amount of time there weren't any patrons at the service point. All I had to do was to create the list of events (also called attributes), indicate whether I wanted to time or count the attributes, then start conducting the observation. If I want to time multiple events simultaneously, Event Observer can do that or if I want to toggle between timers, it can do that too. It is also easy to setup and use for counting the people in a room, the number of students attending instruction or library events, or anything else I'd want to count.

I just began my use of this app, but I think it's going to be a very useful addition to my little toolbox.